Restaurants

Answer every guest, fill more tables, and keep regulars coming back – without adding headcount. Wally & Sally act as your AI host, reservation desk, and promo engine.

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What’s really happening today

Without Vanguard

Phones ring during rush and nobody has time to answer properly.
Guests bounce between Google, delivery apps, and your website just to find basic info.
High-value tables go empty because of no-shows and last‑minute cancellations.
Reviews only come in when someone is upset enough to complain.

With Vanguard

Calls, texts, and website chats are answered instantly with accurate info and links.
Reservations, waitlist, and simple catering inquiries are handled without tying up staff.
Smart reminders and refills keep prime-time slots full and no-shows under control.
Review and loyalty flows quietly build demand and keep your regulars coming back.

Services we run for restaurants

📞 AI host & front desk

24/7 answering for calls, texts, and website chat.
Menu, hours, and location questions handled automatically.
Reservations, waitlist, and simple group inquiries captured without chaos.

📆 Covers & no‑show control

Confirmation and reminder flows for peak reservations.
Automatic refills for cancelled tables from the waitlist.
Win‑back offers for guests who had to cancel or no‑show.

🍽️ Online orders & pickup

Status updates and pickup directions via text or chat.
Upsell prompts for add‑ons and higher‑margin items.
Post‑order review and feedback collection.

⭐ Reviews & loyalty

Automatic review requests after dine‑in and online orders.
Birthday and VIP campaigns for your best guests.
Reactivation offers for guests who haven’t visited in a while.

🌐 LLM website & local SEO

Conversion‑focused restaurant website that makes it easy to book or order.
LLM‑optimized content that answers guest questions and ranks for local search.
Tight integration so Wally & Sally power live chat and call‑to‑text from the site.

📊 Analytics & ops insights

See how many calls, chats, and bookings Wally & Sally handle.
Track no‑show reduction, repeat visits, and campaign performance.
Spot slow nights early and fill them with targeted promos.

What this usually means in numbers

15–30% more booked covers from answered calls, filled cancellations, and fewer no‑shows.
2–3× more reviews per month, driving organic discovery and higher average tickets.
5–10 hours a week given back to managers who no longer babysit phones and inboxes.

Exact results depend on your volume, offer, and current systems – we’ll plug in your numbers on the call.

See what Vanguard would handle for your restaurants operation

On your strategy call, we’ll map your customer journey, show where Wally & Sally plug in, and outline the revenue and time you can realistically get back.

Request Your Free Strategy Call →