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Home Services

Turn every inbound call, form, and message into a fast response, a booked job, or a clear next step. Wally & Sally act as your AI office staff for scheduling, estimates, and follow‑ups.

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What’s really happening today

Without Vanguard

  • Leads hit voicemail, forms, or inboxes and wait hours or days for a response.
  • Techs and office staff juggle calls, estimates, and scheduling manually.
  • Follow‑ups on open estimates, maintenance plans, and memberships are inconsistent.
  • No clear view of which channels actually bring in profitable jobs.

With Vanguard

  • Calls, forms, and messages are answered instantly with qualifying questions and next steps.
  • Jobs, inspections, and estimates are scheduled directly into your calendar or CRM.
  • Estimate follow‑ups, membership reminders, and seasonal campaigns run automatically.
  • Reporting makes it clear which campaigns and neighborhoods are worth doubling down on.

Services we run for home services

📞 24/7 answering & lead intake

  • Instant response to calls, forms, and web chat – no more waiting for office hours.
  • Qualifies leads with the questions your team normally has to ask.
  • Routes high‑value jobs to the right dispatcher or sales rep.

📆 Scheduling & reminders

  • Books jobs, inspections, and consultations into your existing calendar tools.
  • Automatic reminders and reschedule flows reduce no‑shows and wasted truck rolls.
  • Follow‑ups after service to request reviews and referrals.

🔁 Estimate & membership follow‑ups

  • Drip sequences for pending estimates until the client decides.
  • Automated outreach for maintenance plans and service agreements.
  • Win‑back offers for past clients who haven’t booked in a while.

🌐 LLM website & local SEO

  • Service‑area focused website pages tuned for conversion and local search.
  • LLM‑enhanced content that answers homeowner questions and builds trust.
  • Integrated chat and call‑to‑text so Wally can capture leads directly from the site.

⭐ Reviews & reputation

  • Automated review asks after each completed job.
  • Routing negative feedback into private channels instead of public blowups.
  • Showcasing top reviews and case studies in key places on your site.

📊 Analytics & pipeline visibility

  • See response times, booking rates, and revenue per lead source.
  • Understand which campaigns, services, and ZIP codes are most valuable.
  • Use data to plan staffing, trucks, and growth with confidence.

What this usually means in numbers

  • 20–40% more booked jobs from faster response times and better follow‑through.
  • Higher average ticket value through consistent estimate and membership follow‑ups.
  • 5–15 hours a week freed from pure admin work so your team can focus on service.

Exact results depend on your volume, offer, and current systems – we’ll plug in your numbers on the call.

See what Vanguard would handle for your home services operation

On your strategy call, we’ll map your customer journey, show where Wally & Sally plug in, and outline the revenue and time you can realistically get back.

Request Your Free Strategy Call →