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Financial Firms

Give clients and prospects a responsive, premium experience without burning out your team. Wally & Sally act as AI front office, onboarding assistant, and client communication layer.

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What’s really happening today

Without Vanguard

  • Prospects wait days for a reply after filling out forms or leaving voicemails.
  • Staff get buried in admin – onboarding, document collection, and follow‑ups.
  • High‑value clients get the same generic communication as small accounts.
  • No clean view of which services or campaigns drive the best long‑term clients.

With Vanguard

  • Inbound calls, emails, and form fills get rapid, consistent responses.
  • Discovery calls and review meetings are scheduled automatically.
  • Onboarding, document collection, and reminders are systematized.
  • Segmentation and campaigns keep your best clients informed and engaged.

Services we run for financial firms

📞 Client intake & triage

  • Qualifies new inquiries by service type, urgency, and fit.
  • Books intro calls or routes directly to the right advisor or team.
  • Answers basic FAQ about services, pricing ranges, and process.

📂 Onboarding & document workflows

  • Automated requests for documents with reminders until complete.
  • Status updates for clients so they aren’t chasing your office.
  • Internal notifications so advisors always know what’s ready.

📆 Review meetings & retention

  • Proactive review meeting scheduling for key clients.
  • Follow‑ups after meetings with summaries and next steps.
  • Reactivation campaigns for clients who’ve gone quiet.

🌐 LLM website & authority content

  • Professional site copy tuned for clarity, trust, and conversion.
  • LLM‑assisted articles, FAQs, and resources that answer client questions.
  • SEO‑friendly structure so ideal clients can find you faster.

⭐ Reputation & education

  • Review and testimonial collection from happy clients.
  • Educational drip sequences that position your firm as the guide.
  • Event/webinar promotion and follow‑up messaging.

📊 Analytics & book of business insights

  • Visibility into service‑line and client‑type profitability.
  • Tracking engagement across campaigns and communications.
  • Signals for at‑risk relationships before they churn.

What this usually means in numbers

  • Higher close rates from faster, more consistent intake and follow‑through.
  • More wallet share by steadily educating and upgrading existing clients.
  • Less manual admin for advisors so they can focus on advice and relationships.

Exact results depend on your volume, offer, and current systems – we’ll plug in your numbers on the call.

See what Vanguard would handle for your financial firms operation

On your strategy call, we’ll map your customer journey, show where Wally & Sally plug in, and outline the revenue and time you can realistically get back.

Request Your Free Strategy Call →