Auto Dealerships

Give your store a tireless BDC that never forgets a lead or appointment. Wally & Sally act as AI BDC for sales and service, plus a marketing engine that keeps your pipeline humming.

Request a Strategy Call →

What’s really happening today

Without Vanguard

BDC teams are overloaded or inconsistent with follow‑ups.
Sales and service leads slip through the cracks between departments.
No‑shows on test drives and service appointments waste prime slots.
It’s hard to see which campaigns bring profitable buyers, not just leads.

With Vanguard

New and used car leads get instant follow‑up and qualification.
Test drives and showroom appointments are set and confirmed automatically.
Service appointments, declines, and recommended work are followed up on.
Campaigns and reporting show which channels and offers drive profitable deals.

Services we run for auto dealerships

🚗 Sales lead response & follow‑up

Instant outreach to new leads from forms, chat, and third‑party sites.
Qualification flows capturing budget, trade, and timeline.
Follow‑up sequences until a clear yes/no is reached.

🛠️ Service drive & retention

Appointment reminders and reschedules across SMS and email.
Follow‑ups on declined work with clear explanations and offers.
Win‑back campaigns for lapsed service customers.

🌐 LLM website & inventory experience

On‑site guidance to help shoppers find the right vehicles faster.
LLM‑tuned FAQs and content around financing, trade‑ins, and warranties.
Integration so Wally can answer questions from VDPs and SRPs 24/7.

⭐ Reviews & reputation

Post‑sale and post‑service review requests.
Routing negative experiences to management before they go public.
Highlighting top reviews across key pages and campaigns.

📣 Campaigns & event support

Sequences for sales events, tent sales, and special offers.
Follow‑up after test drives and visits to move deals forward.
Targeted outreach to equity and upgrade opportunities.

📊 Analytics & rooftop performance

Track lead handling, appointments, and show rates across teams.
See which campaigns and channels drive gross, not just traffic.
Spot gaps in follow‑up and fix them with clear playbooks.

What this usually means in numbers

Higher show rates on test drives and service appointments.
More units and ROs closed from consistent, persistent follow‑up.
Less BDC burnout by offloading repetitive outreach to AI.

Exact results depend on your volume, offer, and current systems – we’ll plug in your numbers on the call.

See what Vanguard would handle for your auto dealerships operation

On your strategy call, we’ll map your customer journey, show where Wally & Sally plug in, and outline the revenue and time you can realistically get back.

Request Your Free Strategy Call →